What is better Freshstatus or Communifire? If you need to get a quick way to find out which Customer Support Software product is better, our proprietary method gives Freshstatus a score of 8.8 and Communifire a score of 6.7 for overall quality and performance. Furthermore, Freshstatus is rated at 95%, while Communifire is rated N/A% for their user satisfaction level.
You can also examine their product details, including modules, tools, options, plans, costs, and many more. Find out if the software can customize at least part of its workflows to guarantee it complements your own business procedures.
Right now, the top services in our IT Service Software category are: LiveAgent, Zendesk, Freshservice.
Freshstatus offers native integrations for these services:
Email
Twitter
Freshping
Statuspage.io
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NHS, Honda, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A platform for creating status pages for public and private use and for efficiently communicating system incidents and status updates to customers and stakeholders. Businesses can build public status pages for customers or private status pages for internal use.
Communifire is available as a SaaS or On-Premise plan, plus you have a choice of support plans:
Basic ($49 per month): 10 users; 10GB space Pro ($99 per month): 20 users; 20 GB space Plus ($199 per month): 50 users; 30 GB space Max ($499 per month): 100 users; 40 GB space Annual Plan ($10,000 per year; as SaaS or plus $500 hosting for On-Premise): unlimited no. of users; 50 GB space
Both Freshstatus and Communifire were tested by a group of independent B2B experts who conducted a thorough examination of all core elements of every solution. Their total rating was prepared by means of unique SmartScore model that calculates a separate partial score to each component like: main features, client support, mobile device support, security, user satisfaction as well as media presence. Here at FinancesOnline we know useful features are not the only aspect essential to a company so we make an effort to pay attention to all sides of a service before coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
