What is better Freshstatus or TeamSupport? Getting the ideal Customer Support Software product is all about cross-checking various solutions and figuring out the top program for your specific needs. Our exclusive algorythm gives you an instant look at the general rating of Freshstatus and TeamSupport. For general quality and performance, Freshstatus scored 8.8, while TeamSupport scored 9.1. On the other hand, for user satisfaction, Freshstatus earned 95%, while TeamSupport earned 99%.
Below it's also possible to check their functions, terms, plans, etc. to find out which software will be more suitable for your company. One key aspect to evaluate is whether the app lets you to enable/disable restrictions on different types of users to protect any critical corporate data.
Users who don't have much time or need a IT Service Software advice from our experts may want to take a look at these top choices for the current year: Freshservice, Zendesk, LiveAgent.
Freshstatus offers native integrations for these services:
Email
Twitter
Freshping
Statuspage.io
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NHS, Honda, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A platform for creating status pages for public and private use and for efficiently communicating system incidents and status updates to customers and stakeholders. Businesses can build public status pages for customers or private status pages for internal use.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
If you are still having second thoughts about which service will be best in your case it might be a good idea to analyze each service’s social metrics. These metrics are frequently a way to see how popular every service is and how big is its online presence. For example, in case of Facebook Freshstatus has 6782 likes on their official profile while TeamSupport profile is liked by 4245 people.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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