What is better Freshstatus or Freshservice? With a wide range of functions, pricing, terms, and more to check, finding the right Customer Support Software for your company is hard. However by working with our system, it's easy to match the functions of Freshstatus and Freshservice together with their general score, respectively as: 8.8 and 9.4 for overall score and 95% and 97% for user satisfaction.
You can also assess them feature by feature and see which application is a more effective fit for your business. Keep in mind to get a free trial first before getting a plan to see how the software can help you in practical situations.
Our experts made sure to prepare reviews of all popular IT Service Software products offered on the market, but among all the ones we reviewed these three deserved our special attention: LiveAgent, Freshservice, Zendesk.
Freshstatus offers native integrations for these services:
Email
Twitter
Freshping
Statuspage.io
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NHS, Honda, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A platform for creating status pages for public and private use and for efficiently communicating system incidents and status updates to customers and stakeholders. Businesses can build public status pages for customers or private status pages for internal use.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
All the data, facts and statistics that we provided in this analysis were collected from official vendor pages, promotional content available online, actual experience from real customers as well as our personal direct use of every service by an expert. We pay a lot of attention to extensively examine each app, therefore we not only examine it on our own, but we also correlate our findings with views of other members from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
