Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- works in 40+ languages
- test on mobile devices
- heatmaps & clickstream analysis
- create custom themes
- real-time reporting
- create multiple tests
- extensive help center/library
- choose your survey groups
Pricing Info
Loop11 offers 4 pricing schemes to cater to businesses with differing needs and budgets. All plans include the following:
- 1,000 participants per project
- Unlimited tasks and questions
- Testing on mobile devices
- 24×7 email customer support
- Real-time results
Micro – $158/month or $1,900/year
- Ideal for small businesses, non-profit groups, educational institutions, and government agencies.
- 1-10 employees
SMB – $410/month or $4,900/year
- 11-100 employees
Enterprise – $825.month or $9,900/year
- 100+ employees
Pay As You Go – $350/project
Integrations
Loop11 supports integrations with the following business systems and applications:
- Cint
- Justinmind
- ethnio
- Knowbility
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
GoDaddy, Motorola, Accenture, IBM, Vodafone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Test an unlimited number of websites, ask an unlimited number of tasks or questions and invite 1000 users.
Company Email
support@loop11.com
Contact No.
Company's Address
119 Ferrars Street
South Melbourne, 3205
Australia
Loop11 Comparisons
Popular Loop11 Alternatives
Every time you choose a solution that you are sure will be an actual asset for your team you shouldn’t simply limit yourself to what reviewers have to say about it. In many cases individual experience with the solution will vary, depending on specific goals and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for each service to give you a quick overview of how actual users of Freshservice and Loop11 estimate their contact with the software. Our algorithm is based on advanced analysis of product appearances on other websites, social media as well as blogs, so you will receive a comprehensive and credible landscape of what other users think about every service. In this example Freshservice got a total satisfaction rating at 97% while for Loop11 N/A% of people claim they had an enjoyable experience with it.
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