What is better Loop11 or Nicereply? If you wish to have a convenient way to learn which Survey Tools product is better, our exclusive method gives Loop11 a score of 7.2 and Nicereply a score of 8.5 for all round quality and performance. In addition, Loop11 is rated at N/A%, while Nicereply is rated 88% for their user satisfaction level.
You can also review their product details, such as modules, tools, options, plans, costs, and much more. See if the application lets you to customize at least part of its workflows to ensure the software fits your own business procedures.
Those of you who are pressed for time or need a Survey Tools advice from our experts may want to take a look at these top choices for the current year: Sogolytics, Alchemer, Qualtrics Research Core.
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
A unique ticket ID in ticket URL
It has unique identifiers for agents, e.g. jack-daniels or 348592
It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Contact No.
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
All the data, information and experiences that we shared in this comparison were gathered from official company pages, promotional resources available online, actual experience from real clients as well as our individual hands-on use of each solution by an expert. We do our best to comprehensively analyze every software, so we not only test it ourselves, but we also compare our results with experiences of other members from the B2B community.
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