What is better Nicereply or Sogolytics? Getting the most effective Survey Tools for your company is essential to growing your company’s effectiveness. In our platform, you can easily examine various solutions to see which one is the right software for your requirements. Here you can match Nicereply vs. Sogolytics and look at their overall scores (8.5 vs. 9.5, respectively) and user satisfaction rating (88% vs. 100%, respectively).
You can also analyze the specifics of rates, conditions, plans, functions, tools, and more, and determine which software offers more benefits for your business. In practice, select the software that lets you to change the features and price terms to address your business growth or lack of it.
Users who are pressed for time or want a Customer Support Software recommendation from our experts may want to try out these top choices for this year: Zendesk, Freshdesk Omni, Freshdesk.
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
A unique ticket ID in ticket URL
It has unique identifiers for agents, e.g. jack-daniels or 348592
It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Contact No.
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
Sogolytics (formerly known as SoGoSurvey) integrates seamlessly with the following third-party applications:
Salesforce
Asana
Zapier
Zendesk
Basecamp
Google Analytics
Trello
Gmail
Slack
HubSpot CRM
Infusionsoft
ClickSend
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Accenture, Yamaha, FedEx
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A comprehensive customer feedback survey system designed to fit across industries. It collects customer and employee feedback and conducts engagement surveys. The platform also has a robust quiz maker and advanced survey tools to enhance the user experience.
In case you are still having doubts about which software will work best in your case it may be a good idea to check out each service’s social metrics. Such metrics are quite often a sign of how popular each solution is and how wide is its online presence. For example, in case of Facebook Nicereply has 509 likes on their official page while Sogolytics profile is liked by 4001 users.
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