What is better Nicereply or Pipedrive? Selecting the right Customer Support Software for your organization is complicated with so many features, options, and terms to take note of. On the other hand, relying on our website will make it possible for you to cut down the selection process by displaying all major services in one place.
As an illustration, you can compare Nicereply and Pipedrive for their tools and overall scores, in this case, 8.5 and 9.4, respectively. Similarly, you can compare which product has higher general user satisfaction rating: 88% (Nicereply) and 100% (Pipedrive) to find out which software is the better choice for your organization. Don’t simply buy the software with the lowest price, but the software that gives the best value.
If you want to quickly decide on the optimal Customer Support Software according to our review team we advise you try out the following products: Freshdesk, Zendesk, Freshdesk Omni.
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
A unique ticket ID in ticket URL
It has unique identifiers for agents, e.g. jack-daniels or 348592
It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Contact No.
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
In the event you continue having second thoughts about which solution will work best for your business it may be a sensible idea to take a look at each service’s social metrics. These metrics are quite often an indicator of how popular each app is and how wide is its online presence.For example, if you look at Nicereply LinkedIn account you’ll learn that they are followed by 91 people. In case of Pipedrive the volume of followers on their LinkedIn page is 52785.
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