AskNicely
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customers can rate and comment on emails from you
- Detailed API
- Detailed statistics on ratings
- Integration with help-desk systems
- Redirecting to arbitrary website after rating
- Simple customization of rating page
Pricing Info
Pricing Info
Nicereply offers three plans and a 30-day free trial on all accounts:
Mini
- $49/month
- 100 ratings received
Start
- $99/month
- 250 ratings received
Grow
- $199/month
- 1000 ratings received
Business
- $299/month
- 2500 ratings received
Integrations
Integrations
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
- A unique ticket ID in ticket URL
- It has unique identifiers for agents, e.g. jack-daniels or 348592
- It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
Nicereply Comparisons
Popular Nicereply Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Daily survey scheduling
- One-off survey blasts
- Recurring surveys
- Leaderboards
- Automated reporting
- Responder Social profiles
- Customized response alerts
- Reply to feedback
- Unlimited Users
- Lifetime data archive
- Customizable survey wording
- Event triggered surveys
- 1-Click Testimonial publishing
- Multi-brand surveys
- Multi-language surveys
- Send from your own domain
Integrations
AskNicely integrates with the following systems and applications:
- MailChimp
- Campaign Monitor
- CSV Upload
- Slack
- Intercom
- Zapier
- Shopify
- Bigcommerc
- Magento
- ZenDesk
- MixPanel
- AutoPilot
- Desk.com
- Help Scout
- Groove
- Zoho Support
- Webhooks
- Salesforce
- HubSpot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xero, MOZ, Seagate, Reckon, Canon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive NPS customer survey and scoring tool. It can be integrated with the user’s existing CRM system to gather feedback using a one-question customer survey. The results are then evaluated based on the platform's net promoter score. With this, you can easily find unsatisfied customers and improve their experience.
Company Email
hello@asknice.ly
Contact No.
Company's Address
62 Caldera Drive, Long Bay,
Auckland, 0630
New Zealand
AskNicely Comparisons
Popular AskNicely Alternatives
Every time you compare various Survey Tools apps you shouldn’t simply analyze their list of features and offered pricing packages. Consider that the product should be adjusted to your requirements and business so the more flexible their offer the better. Explore what systems are supported by Nicereply and AskNicely and ensure you will get mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, as this could be a deal breaker for many firms.
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