Nicereply
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customers can rate and comment on emails from you
- Detailed API
- Detailed statistics on ratings
- Integration with help-desk systems
- Redirecting to arbitrary website after rating
- Simple customization of rating page
Pricing Info
Pricing Info
Nicereply offers three plans and a 30-day free trial on all accounts:
Mini
- $49/month
- 100 ratings received
Start
- $99/month
- 250 ratings received
Grow
- $199/month
- 1000 ratings received
Business
- $299/month
- 2500 ratings received
Integrations
Integrations
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
- A unique ticket ID in ticket URL
- It has unique identifiers for agents, e.g. jack-daniels or 348592
- It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
Nicereply Comparisons
Popular Nicereply Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Android and iOS Apps
- 35+ languages
- Custom logo and branding
- Offline surveys
- Offline lead capturing and qualification
- Push notifications
- 50+ question types
- Custom formatting
- Real-time data
- Kiosk mode
- Multimedia content in surveys
- MediaBunker for advertisement feedback
- A/B Testing content
- Mobile retail audit
- Branching, skip logic
- Real-time reports
Pricing Info
SurveyPocket’s SMB and enterprise pricing information is available only upon request. Contact the company to obtain more details, and ask for your quote.
Integrations
Currently, SurveyPocket is seamlessly integrated with Salesforce Connector.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Rosetta Stone, INDIGO Films, McGraw Hill, KANTAR Media
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Android and iOS app for conducting surveys from anywhere with support for more than 35 languages and custom logos and branding.
Company Email
support-team@surveyanalytics.com
Contact No.
Company's Address
548 Market St #62790
San Francisco, CA 94104-5401
USA
SurveyPocket Comparisons
Popular SurveyPocket Alternatives
Every time you pick a product that you are sure will work best for your team you shouldn’t simply pay attention to what reviewers have to say about it. Very often individual experience with the solution may be different, depending on your own goals and work processes. That’s why in our reviews we also give our User Satisfaction Rating for every product to give you a reliable overview of how actual users of Nicereply and SurveyPocket rate their contact with the software. Our system is built around advanced analysis of product mentions on other websites, social networks as well as blogs, so you are going to receive a comprehensive and reliable landscape of what other users think about each solution. In this example Nicereply has a total satisfaction rating at 88% while for SurveyPocket 100% of people say they had an enjoyable experience with it.
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