What is better Freshstatus or VIZOR? Getting the ideal Customer Support Software product is all about assessing various solutions and identifying the top program for your specific needs. Our proprietary process provides you with an instant look at the general rating of Freshstatus and VIZOR. For total quality and performance, Freshstatus scored 8.8, while VIZOR scored 8.0. On the other hand, for user satisfaction, Freshstatus earned 95%, while VIZOR earned 98%.
Below it's also possible to look at their features, terms, plans, etc. to find out which application will be more suitable for your situation. One critical feature to check is whether the app allows you to enable and disable restrictions on different types of users to limit the exposure of any sensitive company data.
In case you you would like to quickly locate the best IT Service Software according to our review team we suggest you check out the following products: LiveAgent, Freshservice, Zendesk.
Freshstatus offers native integrations for these services:
Email
Twitter
Freshping
Statuspage.io
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NHS, Honda, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A platform for creating status pages for public and private use and for efficiently communicating system incidents and status updates to customers and stakeholders. Businesses can build public status pages for customers or private status pages for internal use.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
When you compare different Customer Support Software software you shouldn’t simply study their list of features and provided pricing plans. Pay attention to the fact that the product should be matching your work processes and company so the more flexible their offer the better. Find our what systems are supported by Freshstatus and VIZOR and make sure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, as this may be a deal breaker for many businesses.
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