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Compare Freshstatus vs Salesforce Service Cloud

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Freshstatus or Salesforce Service Cloud? It’s a good idea to use our scoring system to provide you with a general idea which Customer Support Software product is better for your company. For overall product quality, Freshstatus earned 8.8 points, while Salesforce Service Cloud earned 9.6 points. Meanwhile, for user satisfaction, Freshstatus scored 95%, while Salesforce Service Cloud scored 97%.

Details about their features, tools, supported platforms, customer support, etc. are available below to give you a more accurate comparison. Keep in mind to get only the features that you need so as not to waste resources for tools that you won’t be using.

We are aware that not all companies have the time to scrutinize a large number of various solutions, so we created a list of recommendations that you may find useful. Our top selections for the IT Service Software category are: LiveAgent, Freshservice, Zendesk.

If you continue having second thoughts about which software will perform best for your business it might be a sound idea to investigate each service’s social metrics. These metrics are quite often a way to see how popular a given service is and how extensive is its online presence. For example Freshstatus Twitter account has currently 8106 followers. At the same time Salesforce Service Cloud Twitter is followed by 507519 users.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.