What is better Five9 or Zailab? A good way to find the appropriate Customer Support Software product for your company is to cross-check the solutions against each other. Here you can compare Five9 and Zailab and see their functions compared contrastively to help you choose which one is the more effective product.
Furthermore, you can compare their overall ratings, such as: overall score (Five9: 8.6 vs. Zailab: 8.0) and user satisfaction (Five9: 91% vs. Zailab: N/A%). Browse through their distinctive features and similarities and find out which one outperforms the other. Likewise, imagine your company tomorrow; will your business outgrow the app in the next couple of years?
Our experts made sure to prepare reviews of all popular Call Center Software products that you can find out there, but among all the ones we reviewed these three deserved our special attention: Freshdesk Contact Center, JustCall, Zendesk.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Zailab uses a simple but sophisticated usage-based payment model. Contact the vendor for more enterprise pricing information and other product details.
Zailab is a cloud-based contact center solution designed to make the communication process between service agent and customer smooth, seamless, productive, and productive.
In the event you continue having doubts about which product will work best for your company it may be a good idea to check out each service’s social metrics. These metrics are frequently a sign of how popular a given app is and how large is its online presence.For example, if you analyze Five9 LinkedIn profile you’ll find out that they are followed by 8565 users. In case of Zailab the volume of followers on their LinkedIn page is 491.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
