Compare Zailab vs. Five9If you want a competent Customer Support Software product for your enterprise you have to take time to evaluate several options. It doesn’t have to be complicated, and can be as easy as matching their functions in a table like the one below. You will also get a quick idea how each product performs. For instance, on this page you can check Five9’s overall score of 8.5 and compare it against ZaiConversations’s score of 8.0; or Five9’s user satisfaction level at 91% versus ZaiConversations’s 100% satisfaction score. The comparison will allow you to see the strengths and weaknesses of each software, and choose which fits you requirements better. Aside from the rich features, the application that’s simple to grasp and use is always the better choice. We know that not all people have enough time to test a large number of various services, so we came up with a list of suggestions that you may find useful. Our top choices for the Call Center Software category are: Five9, CallTrackingMetrics, Freshdesk.
Zailab is a cloud-based contact center solution designed to make the communication process between service agent and customer smooth, seamless, productive, and productive.
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers.
|Learn more about Zailab pricing||Learn more about Five9 pricing|
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
|List of Features|
List of Features
Zailab uses a simple but sophisticated usage-based payment model. Contact the vendor for more enterprise pricing information and other product details.
Five9 offers flexible enterprise pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Actual prices are not available on Five9’s website. Contact the vendor directly for more pricing details.
No information available.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
| 10th Floor, Portside,|
4 Bree St, Foreshore, Cape Town, 8001,
| 4000 Executive Parkway, Suite 400|
San Ramon, CA 94583
|Types of Support|
Types of Support
|AskOsca, RamsayMedia||Xerox, Comcast, Citrix, American Bank|
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When you test different Customer Support Software software you shouldn’t only study their features list and available pricing packages. Consider that the software must be meeting your work processes and company so the more flexible their offer the better. Find our which OSes are supported by Five9 and ZaiConversations and make sure you will get mobile support for whichever devices you use in your company. You should also find out which languages and geographies are supported, as this might be a key element for many firms.