Compare Five9 vs. CloudAgentVarious firms want different types of Customer Support Software. To understand well which solution meets your needs, think about assessing various solutions feature by feature an taking into consideration their terms and pricing. Furthermore, you can get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system. The results are: Five9 (8.5) vs. CloudAgent (7.2) for all round quality and performance; Five9 (91%) vs. CloudAgent (100%) for user satisfaction rating. Analyze their strong and weak points and decide which software is a more sensible choice for your company. One simple but effective tip is to list the strengths and weaknesses of both solutions next to each other and check which app is better. At the moment, the most significant services in our Call Center Software category are: Freshcaller, Five9, RingCentral Contact Center.
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers.
CloudAgent provides businesses with a cloud-based contact center designed to handle inbound, outbound, and blended communications.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Pricing available by quote. Contact CloudAgent directly to discuss pricing details.
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business||Small Business | Medium Business | Freelancers|
|Xerox, Comcast, Citrix, American Bank||Mahindra Finance, Akzo Nobel, Rural Shores|
| 4000 Executive Parkway, Suite 400|
San Ramon, CA 94583
| Ozonetel Systems Pvt. Ltd.|
6-3-1090/B, 1st Floor, Mayank Towers
Raj Bhavan Road, Somajiguda, Hyderabad, Andhra Pradesh 500082, India
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Apart from integration with all leading CRM systems, helpdesk software and analytics engines, CloudAgent has also been integrated with vertical-specific software like patient care software, real estate software, back-end support software etc.
|Learn more about Five9 pricing||Learn more about CloudAgent pricing|
|English||English, Germany, India, Japan|
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If you continue having second thoughts about which software will work best in your case it may be a sound idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular every solution is and how big is its online presence. For instance Five9 Twitter profile has currently 2212 followers. At the same time CloudAgent Twitter is followed by 128 users.