What is better Document360 or Support Hero? Choosing the best Knowledge Management Software for your company is complicated with so many features, options, and terms to consider. However, depending on our review directory will allow you to streamline the necessary steps by showing all main solutions in a single place.
For instance, you can match Document360 and Support Hero for their tools and overall scores, namely, 9.0 and 7.7, respectively. Likewise, you can compare which software has better general user satisfaction rating: 97% (Document360) and N/A% (Support Hero) to find out which solution is the better choice for your company. Don’t simply choose the software with the lowest price, but the software that has the most cost-effective value.
As of now, the leading products in our Knowledge Management Software category are: Zendesk, Zendesk, ServiceNow Knowledge Management.
Document360 can be integrated with the following third-party applications:
Intercom
Olark
Disqus
Google Analytics
Segment
Teams
Slack
Webhook
Freshdesk
Zendesk
Intercom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stackify, monday.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and scalable knowledge base solution for internal users and customers to enable self-service. Flexible and scalable, the application lets you expand content as your business also expands. Aside from letting it grow with your business, it keeps versions tight with its fully automated version control module.
Support Hero offers four enterprise pricing choices, which you can pay for monthly or annually. The details of these plans are outlined below to help you decide on a package.
Small – $49.00/month or $39.00/month/annual billing
1 Admin
1 Language
Unlimited Articles
Advanced Analytics (7 Days Only)
Basic Customization
Help Center
Knowledgebase
Business Hours Support
Medium – $99.00/month or $79.00/month/annual billing
All Small Features
3 Admins
2 Languages
Unlimited Advanced Analytics
Advanced Customization
Drift Integration
Freshchat Integration
Zendesk Chat Integration
Support Ticket Deflection
Rich Media Support
Large – $199.00/month or $159.00/month/annual billing
The services compared on this page are only a small sample of our full Knowledge Management Software category and you should take into account that there could be better alternatives out there. If you want to make sure you make the best possible choice for your team we strongly suggest that you compare more apps first. You may also want to study our top 10 Knowledge Management Software list to find out which services are at the moment the highest-rated ones and dominate the market.
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