What is better Document360 or eXo Platform? When scouting for the right Knowledge Management Software for your business our recommendation is that you evaluate the characteristics, rates, and other important data concerning the product and vendor. Here, you can check the similarities and differences between Document360 (overall score at 9.0 and user satisfaction at 97%) and eXo Platform (overall score at 8.6 and user satisfaction at N/A%).
You may also check their specific modules, such as tools, plans, rates, conditions, etc. Moreover, read the terms carefully for information on hidden costs, including, setup fees, separate support plan, upgrade fees, cloud storage fees, and others.
Our team put a lot of effort to prepare reviews of all popular Knowledge Management Software services offered out there, but among them these three deserved our special attention: Zendesk, ServiceNow Knowledge Management, Zendesk.
Document360 can be integrated with the following third-party applications:
Intercom
Olark
Disqus
Google Analytics
Segment
Teams
Slack
Webhook
Freshdesk
Zendesk
Intercom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stackify, monday.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and scalable knowledge base solution for internal users and customers to enable self-service. Flexible and scalable, the application lets you expand content as your business also expands. Aside from letting it grow with your business, it keeps versions tight with its fully automated version control module.
eXo Platform integrates with your enterprise directory (Active Directory, Open LDAP). It also works with your single sign-on system with support of CAS, JOSSO, OpenSSO and SAML.
eXo Platform is built using open standards such as Java EE, WEBDAV, CalDAV, JCR and CMIS to maximize its interoperability.
Add-ons and integrations with many third party apps and business systems, include:
Box
JasperSoft
Google Drive
SightCall
BonitaSoft
DropBox
Alfresco
Nuxeo
Sharepoint
MS Exchange
Bonita BPM
Facebook
LinkedIn
Twitter
Google+
Youtube
Vimeo
Dailymotion
Slideshare
Flickr
Salesforce
Apache Sirona
PagesJaunes.fr
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lufthansa, NATO, Togo, Apria
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An open-source social networking solution built as a collaboration tool. It features an intuitive UI and a social-media friendly design that lets you view and comment on posts, share docs, create groups, and more. With its tools uniquely integrated around a social layer, eXo generates spontaneous engagement among its users.
You shouldn’t expect just a wide set of useful tools and flexible pricing plans from a credible Knowledge Management Software. Almost as significant as key features is a quality customer support. You want to ensure that in a situation where you have any questions about Document360 or eXo Platform, or you face some problems, or maybe you’ll need to request a specific change or functionality beneficial to your company you can count on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you are able to benefit from personal training or at the very least a knowledge base you can use.
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