MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Document360 vs Atlassian Confluence

What is better Document360 or Atlassian Confluence? If you want an efficient Knowledge Management Software product for your organization you need to invest time and examine a wide range of solutions. It doesn’t have to be tricky, and can be as straightforward as matching their functionalities in a table like the one below. You will also get a quick idea how each product performs. As an example, on this page you can find Document360’s overall score of 8.8 and compare it against Atlassian Confluence’s score of 9.0; or Document360’s user satisfaction level at 97% versus Atlassian Confluence’s 98% satisfaction score.

The assessment can help you spot the pros and cons of each application, and decide which matches your requirements better. Beyond the main features, the solution that’s simple to grasp and use is always the better choice.

At the moment, the top solutions in our Knowledge Management Software category are: ServiceNow Knowledge Management, Remedy Knowledge Management, Inkling Knowledge.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Team Accounts
  • Documentation Version
  • Backup & Restore
  • Analytics
  • Team Auditing
  • Storage
  • E-mail Notification Channels
  • Unlimited Articles
  • Unlimited Article Revisions
  • Unlimited Public Readers
  • Landing Page
  • Site Domain
  • API access
  • Custom Javascripts / CSS / Tags
  • Custom Footer Navigation
  • In-App Assistant
  • Integration
  • Article Redirect Rules
  • Private Documentation
  • Reader Accounts
  • Custom Roles
  • Yearly PO & Invoicing available
  • White Label
  • IP Restriction

Pricing Info

Document360 has Startup, Business, and Enterprise plans that you can choose from, which are all available on a monthly or yearly billing options.

Startup – $49/project/month billed annually ($59 if billed per month)

  • 2 Team Accounts
  • 3 Documentation Versions
  • Backup & Restore (1 day)
  • Analytics (30 days)
  • Team Auditing (7 days)
  • Storage (5 GB)
  • E-mail Notification Channels
  • Unlimited Articles
  • Unlimited Article Revisions
  • Unlimited Public Readers
  • Landing Page
  • Site Domain (with SSL)

Business – $99/project/month billed annually ($119 if billed per month)

  • 5 Team Accounts
  • 5 Documentation Versions
  • Backup & Restore (30 days)
  • Analytics (90 days)
  • Team Auditing (30 days)
  • Storage (25 GB)
  • Premium Notification Channels
  • API Access (2 Tokens)
  • Custom Javascripts / CSS / Tags
  • Custom Footer Navigation
  • In-App Assistant
  • Integration
  • Article Redirect Rules
  • Private Documentation
  • 250 Reader Accounts

Enterprise- $249//project/month billed annually ($299 if billed per month)

  • 25 Team Accounts
  • Unlimited Documentation Versions
  • Backup & Restore (90 days)
  • Analytics (180 days)
  • Team Auditing (180 days)
  • Storage (100 GB)
  • API Access (5 Tokens)
  • Custom Roles
  • Security/Reader Groups
  • Yearly PO & Invoicing available
  • White Label
  • IP Restriction

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Microsoft, Stackify, monday.com

Integrations

Document360 can be integrated with the following third-party applications:

  • Intercom
  • Olark
  • Disqus
  • Google Analytics
  • Segment
  • Teams
  • Slack
  • Webhook
  • Freshdesk
  • Zendesk
  • Intercom

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A self-service knowledge base and content management software

Company Email

support@document360.io

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Team collaboration
  • Agile development
  • Add-ons
  • Space Directory
  • Rich Text Editor
  • OnDemand or Hosted
  • Knowledge Base
  • Knowledge base
  • Drag and Drop Editing
  • Livesearch Macro
  • JIRA Integration
  • Dashboard
  • Calendars
  • Advanced Table Editing
  • Task Notifications
  • Advanced Search
  • Custom Layouts
  • Massive Plugin Ecosystem
  • Share Button
  • Unlimited Spaces

Pricing Info

Server
$10 (One-time payment)

  • 10 users
  • Full control over the environment
  • Implementation of one server
  • Unlimited license + free technical support for one year

Data center
$12,000 (Next year)

  • 500 users
  • Full control over the environment
  • Active-active clusters ensure high availability
  • Annual license + technical support
  • Emergency recovery

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Facebook, Skype, Microsoft

Integrations

  • JIRA
  • Brikit Theme Press
  • SharePoint Connector
  • Ad hoc workflows
  • Ink File Picker
  • Balsamiq
  • Gliffy

The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Atlassian Confluence allows you to align your team and workplace to share valuable information that you will find useful in your business.

Company Email

None@indicated

Contact No.

Company's Address

Level 6, 341 George St
Sydney, NSW 2000,
Australia

Both Document360 and Atlassian Confluence were evaluated by a team of reliable SaaS experts who conducted a thorough examination of all crucial elements of every software. Their final score was prepared with unique SmartScore model that provides an individual partial score to every element such as: main functionalities, client support, mobile support, security, customer satisfaction as well as reviews in other media. We know useful features are not the only factor essential to a company so we do our best to pay attention to all aspects of a solution prior to calculating its final rating.

Page last modified