Document360
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- AI-Powered Capabilities
- Intuitive Interface
- Customization Centralized Hub
- Advanced Analytics
- AI FAQ Generator
- Ticket Deflector
- Version Control
- Multilingual Support
Pricing Info
Pricing Info
Document360 offers plans that suit specific business requirements. Customers can directly contact the vendor via its official pricing page.
Professional – By quote
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
- Auto-Translate to 50+ Languages
- SEO Customization
- Customise Knowledge Base Design
- API Documentation
- Download Article as PDF
- Feedback Manager
- 24/5 Support
- Guided Setup
- AI Content & FAQ Creation
Business Plan – By quote
- Everything in Professional, plus:
- Custom Workflow Builder
- Embedded Help Centre
- Support Ticket Deflector
- Pro Analytics Dashboard
- Integrate with 30+ Tools
- API Support
- Dedicated Account Manager
- AI Search & Answer
Enterprise Plan – By quote
- Everything in Business, plus:
- Multiple Sign-On Models
- Interactive Decision Tree
- Testing Environment
- Security Audit Trail
- Dedicated Design Expert
- 24/5 Priority support
A free trial is available for all plans, allowing users to evaluate Document360 before committing to a subscription.
Integrations
Integrations
Document360 can be integrated with the following third-party applications:
- Intercom
- Olark
- Disqus
- Google Analytics
- Segment
- Teams
- Slack
- Webhook
- Freshdesk
- Zendesk
- Intercom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stackify, monday.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful and scalable knowledge base solution for internal users and customers to enable self-service. Flexible and scalable, the application lets you expand content as your business also expands. Aside from letting it grow with your business, it keeps versions tight with its fully automated version control module.
Company Email
support@document360.io
Contact No.
Company's Address
Kovai Limited
LEFA Business Park, Planwell House. 35 Edgington Way, London DA14 5
United Kingdom
Document360 Comparisons
Popular Document360 Alternatives

NOAWARDS
YET
Pricing:
Starting from $9
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Create online FAQs & more
- Upload articles, videos & more
- Brand with your logo and colors
- Publish site as a PDF
- Nothing to install or maintain
- View on all devices & browsers
- Authenticate users with SSO
- Highly searchable FAQ
- Restrict access & user roles
- Create private knowledgebases
- Integrate with Google Analytics
- Gather feedback from users
Pricing Info
ProProfs Knowledge Base offers two packages – Business and Enterprise. Prices vary mainly based on the number of pages users get when they create their own knowledge base. Customers can also opt for monthly or annual billing.
Business
- Unlimited Authors, Sites & Users
- Integrations
- Single Sign-On
- Email and Phone Support
- 20 Pages – Free
- 40 Pages – $9/month (monthly) or $18/month (annually)
- 100 Pages – $40/month (monthly) or $36/month (annually)
- 200 Pages – $80/month (monthly) or $73/month (annually)
- 500 Pages – $150/month (monthly) or $137/month (annually)
- 1,000 Pages – $300/month (monthly) or $274/month (annually)
- 2,000 Pages – $500/month (monthly) or $458/month (annually)
- 5,000 Pages – $700/month (monthly) or $641/month (annually)
- 10,000 Pages – $1,000/month (monthly) or $916/month (annually)
Enterprise
- All Business Plan Features
- White Label
- Merge Tags
- Workflow Approvals
- Tooltips, Lightboxes & Pop-ups
- Enterprise Security
- Vault
- Premium Support
- 20 Pages – $10/month (monthly) or $9/month (annually)
- 40 Pages – $20/month (monthly) or $18/month (annually)
- 100 Pages – $50/month (monthly) or $45/month (annually)
- 200 Pages – $100/month (monthly) or $91/month (annually)
- 500 Pages – $170/month (monthly) or $155/month (annually)
- 1,000 Pages – $350/month (monthly) or $320/month (annually)
- 2,000 Pages – $600/month (monthly) or $549/month (annually)
- 5,000 Pages – $900/month (monthly) or $824/month (annually)
- 10,000 Pages – $1,300/month (monthly) or $1,191/month (annually)
Integrations
ProProfs Knowledge Base supports integration with the following business systems and applications:
- Zendesk
- Desk.com
- Freshdesk
- Google Analytics
- Google Fonts
- Google Translate
- LiveChat
- Olark
- SnapEngage
- Wufoo
- Tidio Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco, Harvard University, Yale University
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ProProfs Knowledge Base is a robust, comprehensive online knowledge management solution that helps you manage and distribute employee and company knowledge. Designed to help HR professionals and managers, it allows you to build up a collective organization-wide knowledge base. The system is compatible with different file types and devices.
Company Email
support@proprofs.com
Contact No.
Company's Address
6800 Altamor Drive,
Los Angeles, CA 90045, USA
ProProfs Knowledge Base Comparisons
Popular ProProfs Knowledge Base Alternatives
It may not always be enough to simply compare Document360 and ProProfs Knowledge Base with one another. Although useful tools, pricing plans and customer reviews are all important and should be included when making a final choice, you should also check out the recognition and awards won by every product. Very often a less known software may turn out to be a good choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which shows that despite lesser market popularity it’s a worthy contender to the apps that dominate the market.
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