What is better eXo Platform or Zendesk? When comparing eXo Platform and Zendesk, it is simple to see which Knowledge Management Software product is the better alternative. This means that your organization can get the most productive and effective application. You can examine the details, such as available tools, costs, plans offered by each vendor, offer terms, etc.
We also let you check their overall scores to know which one appears to be better. eXo Platform has 8.6 points for overall quality and N/A% rating for user satisfaction; while Zendesk has 9.7 points for overall quality and 98% for user satisfaction. You can also find out which software company is more credible by sending an an email question to both and find out which one replies sooner.
We did our best to prepare reviews of all popular Collaboration Software solutions that you can find out there, but among them these three caught our special attention: Wrike, Smartsheet, monday.com.
eXo Platform integrates with your enterprise directory (Active Directory, Open LDAP). It also works with your single sign-on system with support of CAS, JOSSO, OpenSSO and SAML.
eXo Platform is built using open standards such as Java EE, WEBDAV, CalDAV, JCR and CMIS to maximize its interoperability.
Add-ons and integrations with many third party apps and business systems, include:
Box
JasperSoft
Google Drive
SightCall
BonitaSoft
DropBox
Alfresco
Nuxeo
Sharepoint
MS Exchange
Bonita BPM
Facebook
LinkedIn
Twitter
Google+
Youtube
Vimeo
Dailymotion
Slideshare
Flickr
Salesforce
Apache Sirona
PagesJaunes.fr
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lufthansa, NATO, Togo, Apria
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An open-source social networking solution built as a collaboration tool. It features an intuitive UI and a social-media friendly design that lets you view and comment on posts, share docs, create groups, and more. With its tools uniquely integrated around a social layer, eXo generates spontaneous engagement among its users.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
You should pay attention to the fact that even though both eXo Platform and Zendesk may have an outstanding set of features every software may be designed for a different business size. If you are analyzing various solutions you should pay attention to a company type they are catering to. Certain features might scale up efficiently for big enterprises but if you run a small or mid-sized business it’s usually better to stay away from paying for complex features that you may never use.
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