What is better CrazyCall or Five9? If you’re getting a difficult time selecting the best Customer Support Software product for your needs, we suggest that you compare and contrast the available software and determine which solution offers more advantages. For instance, here you can examine CrazyCall (overall score: 8.5; user rating: 100%) vs. Five9 (overall score: 8.6; user rating: 91%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has more suitable pricing plans for your current budget constraints. Using a clear table to match their features will significantly increase the chances of finding the appropriate product for your company. Pay attention to other factors of the software for example intuitiveness, flexibility, scalability, and pricing plans.
As of now, the best services in our Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
If you continue having second thoughts about which service will be best for your business it might be a good idea to check out each service’s social metrics. Such metrics are quite often a sign of how popular a given product is and how big is its online presence. For example CrazyCall Twitter account has currently 696 followers. At the same time Five9 Twitter is followed by 2212 people.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
