CrazyCall
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call dialer and matching
- Intuitive workflow
- Call panel
- Sales analytics
- Fast setup
- App integration
- Cloud-based software
- Team management
Pricing Info
Pricing Info
CrazyCall offers three pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:
Starter –$11/user/month
- 200 free monthly minutes per user to 123 countries
- 3 maximum number of projects
- Free inbound calls
- Free phone number
- Add: $4 for additional number
- 45 days call recording storage
- 45 days call history and reporting
- No access restriction
Team – $22/user/month
- 500 free monthly minutes per user to 123 countries
- Unlimited number of projects
- Free inbound calls
- Free phone number
- Add: $4 for additional number
- 1 year call recording storage
- 1 year call history and reporting
- With access restriction
Professional – $45/user/month
- 1250 free monthly minutes per user to 123 countries, unlimited calls to the US and Canada
- unlimited number of projects
- Free inbound calls
- Free phone number
- Add: $4 for additional number
- Unlimited call recording storage
- Unlimited call history and reporting
- With access restriction
Integrations
Integrations
Currently CrazyCall can integrate with numerous 3rd party apps through Zapier integrations. It also provides native Pipedrive integration.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Play, Energa, Orange
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CrazyCall is a call center platform that offers advanced technologies to support and control contact center environments anywhere in the world.
Company Email
info@crazycall.com
Contact No.
Company's Address
Four Embarcadero, Suite 1400, PMB #60
San Francisco, CA 94111
USA
CrazyCall Comparisons
Popular CrazyCall Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Appearance customization
- Chat client (that customers use)
- Chat agent console / use of instant messengers (IM)
- Proactive chats & Triggers
- Offline mode
- Shortcuts / canned messages
- Create chat protocols
- Tracking & live analytics
- Internationalization
Pricing Info
Zendesk offers Chat as an add-on if purchasing support only, but they also come included in the Zendesk Suite.
Zendesk Support
Foundational Support Only –Starting at $19/month
Plans for Everyone
Suite Team – $49/agent/month (billed annually)
- Industry-leading ticketing system
- Messaging across web, mobile and social
- Email, voice, SMS, and live chat support
- Help center – SINGLE
- Easy-to-set up automations & workflows
- AI-powered automated answers – UP TO 50
- Unified agent workspace
- Routing based on agent status and capacity
- Reporting and analytics – PREBUILT
- Data and file storage – STANDARD
- 1,000+ apps and integrations – PREBUILT
- Robust APIs – STANDARD RATE LIMIT
- Online support from the Zendesk team
- Onboarding and adoption guidance
Suite Growth –$79/agent/month (billed annually)
- All Suite Team features, plus:
- Multilingual content
- CSAT surveys
- Custom reports & dashboard
Suite Professional – $99/agent/month (billed annually)
- All Suite Growth features, plus:
- Live agent activity dashboard – VIEWABLE
- Integrated community forums
- Private conversation threads
- Customizable and shareable dashboards
- Advanced voice capabilities
- Data Location Options
- HIPAA compliance
- Events Connector for Amazon Web Services
Plans for Enterprises
Suite Enterprise – $150/agent/month (billed annually)
- All the core elements needed for excellent customer support, plus
- Custom team roles and permissions
- Advanced knowledge management
- Customizable agent workspaces
- Customizable branding for web conversations
- Light access licenses – UP TO 1000
- Live data and external dashboard sharing
- Live agent activity dashboard – Customizable, agent capacity, plus live agent status drill-in
- Sandbox environment for change management
- Robust APIs – ENTERPRISE RATE LIMIT
- AI-powered triage and conversation insights – RETAIL ONLY
Additional enterprise-ready plans – from $215/agent/month (billed annually)
- Talk to Sales for further details
Integrations
Zendesk Chat supports integration with the following business systems and applications:
- Zendesk
- Google Analytics
- Salesforce
- Highrise
- Magento
- Shopify
- Tictail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WeTheChic, Zespoke, Indigo Car Hire, Hyundai, Creative, Philips
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zopim’s web chat software offers users with a huge advantage over their competition through its live chat support service.
Company Email
support@zopim.com
Company's Address
Zopim Technologies Pte Ltd
401 Commonwealth Drive
Haw Par Technocentre, #07-01
Singapore 149598
Zendesk Chat Comparisons
Popular Zendesk Chat Alternatives
It may not always be sufficient to simply compare CrazyCall and Zendesk Chat against one another. Even though specific functionalities, pricing plans and customer reviews are all important and should be included when making a final decision, you should also take a look at the recognition and awards claimed by each service. Very often a less dominant software may turn out to be an amazing choice that was distinguished with B2B awards such as our Exceptional Customer Support Award which reveals that regardless of smaller market popularity it’s a worthy contender to the solutions that rule the market.
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