What is better CA Service Desk Manager or UseResponse? We are here to improve the cumbersome process of assessing Help Desk Software products for you. In particular, on this page you can look at the overall performance of CA Service Desk Manager (8.5) and compare it with the overall performance of UseResponse (8.8). You may also match their overall user satisfaction rating: CA Service Desk Manager (99%) vs. UseResponse (100%).
Furthermore, study their features in detail to see which product can better address your company’s needs. Generally, any B2B software should allow you to quickly see the big picture, at the same time allowing you immediate access to the details.
Our experts made sure to prepare reviews of all popular products offered on the market, but among all the ones we reviewed these three caught our special attention: .
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
All the data, details and opinions that we shared in this table were collected from official company pages, marketing materials available online, real-life experience from real customers as well as our individual hands-on use of every software by an expert. We do our best to thoroughly test every solution, so we not only examine it on our own, but we also match our observations with experiences of other members from the B2B community.
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