What is better UseResponse or Salesforce Service Cloud? A good way to find the appropriate Customer Support Software product for your firm is to compare the solutions against each other. Here you can compare UseResponse and Salesforce Service Cloud and see their features compared thoroughly to help you choose which one is the superior product.
Likewise, you can examine their overall ratings, for instance: overall score (UseResponse: 8.8 vs. Salesforce Service Cloud: 9.6) and user satisfaction (UseResponse: 100% vs. Salesforce Service Cloud: 97%). Analyze their differences and similarities and discover which one outperforms the other. Moreover, imagine your company tomorrow; will your company outgrow the app in the next 3-5 years?
Our team put a lot of effort to review all popular Customer Support Software products available out there, but among them these three deserved our special attention: Freshdesk Omni, Freshdesk, Zendesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Almost as crucial as functionalities and customer support quality are pricing packages made available by UseResponse and Salesforce Service Cloud. Even though pricing should not be the only aspect it’s definitely a key thing to think about. You should expect a flexible pricing plan that can be matched with your team size and effortlessly scaled up when your company expands. Make sure you don’t pick packages that have advanced functionalities that you won’t find useful and always make an effort to contact with the vendor directly as enterprises can often benefit from more affordable prices. You should also try out a free trial or demo of each software to spend at least some time working with it. It’s a valuable experience that doesn’t require you to pay any money and offers a reliable overview of what it feels like to work with UseResponse and Salesforce Service Cloud.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
