What is better CA Service Desk Manager or BoldDesk? With a wide range of functionalities, pricing, terms, and more to compare, determining the best Help Desk Software for your organization is challenging. But by working with our system, it is simple to match the features of CA Service Desk Manager and BoldDesk including their general rating, respectively as: 8.5 and 8.0 for overall score and 99% and 96% for user satisfaction.
You can also compare them feature by feature check out which software is a better fit for your business. Keep in mind to use a free trial first before getting a plan to see how the software performs in real setting.
Our team put a lot of effort to prepare reviews of all popular services offered out there, but among them these three caught our special attention: .
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Almost as essential as useful features and client support quality are pricing plans provided by CA Service Desk Manager and BoldDesk. While price should not be the only factor it’s surely a significant thing to think about. You should try to find a flexible pricing package that can be matched with your team size and effortlessly scaled up if your business develops. Be sure that you don’t opt for packages that have additional features that you won’t find useful and always make an effort to contact with the vendor directly as enterprises can usually count on discounts. You should also give a chance to a free trial or demo of each software to spend at least some time working with it. It’s a valuable experience that doesn’t ask you to invest any money and provides you with a solid overview of what it feels like to work with CA Service Desk Manager and BoldDesk.
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