What is better CA Service Desk Manager or TeamSupport? Getting the most effective Help Desk Software product is all about assessing different solutions and identifying the top program for your specific needs. Our proprietary algorythm gives you an instant look at the general rating of CA Service Desk Manager and TeamSupport. For general quality and performance, CA Service Desk Manager scored 8.5, while TeamSupport scored 9.1. On the other hand, for user satisfaction, CA Service Desk Manager earned 99%, while TeamSupport earned 99%.
Below you can also look at their functionalities, terms, plans, etc. to find out which application will be more appropriate for your company. One key element to check is if the application allows you to enable/disable limitations on various types of users to limit the exposure of any critical corporate data.
People who don't have much time or want a suggestion from our experts may want to investigate these top choices for the current year: .
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
All the data, facts and reviews that we provided in this table were collected from official vendor websites, marketing materials available online, real-life experience from real clients as well as our individual everyday use of every app by an expert. We put a lot of effort to comprehensively study each software, as a result we not only test it ourselves, but we also correlate our observations with opinions of other users from the B2B community.
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