What is better CA Service Desk Manager or Vision Helpdesk? Finding the ideal Help Desk Software for your business is key to boosting your company’s effectiveness. In our platform, it is simple to assess numerous solutions to see which one is the ideal software for your requirements. Here you can match CA Service Desk Manager vs. Vision Helpdesk and check out their overall scores (8.5 vs. 9.2, respectively) and user satisfaction rating (99% vs. 99%, respectively).
Additionally, you can browse the specifics of prices, terms, plans, services, tools, and more, and find out which software offers more advantages for your business. In practice, go for the business software which helps you to add/remove features and price terms to complement your company growth or lack of it.
Our team put a lot of effort to review all popular solutions that you can find out there, but among all the ones we reviewed these three caught our special attention: .
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
Almost as essential as functionalities and client support level are pricing options given by CA Service Desk Manager and Vision Helpdesk. Although price should not be the sole aspect it’s without a doubt a significant thing to consider. You should look for a flexible pricing plan that can be adjusted to your business size and effortlessly scaled up every time your team develops. You should be certain you don’t pick packages that include additional features that you won’t find a use for and always try to get in touch with the vendor directly as big companies can frequently count on discounts. You should also try out a free trial or demo of every product to spend at least some time using it. It’s a helpful experience that doesn’t ask you to spend any money and gives you a solid overview of what it’s like to work with CA Service Desk Manager and Vision Helpdesk.
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