What is better CA Service Desk Manager or Samanage? If you wish for a reliable Help Desk Software product for your organization you need to take time to evaluate several solutions. It doesn’t have to be difficult, and can be as quick as matching their traits in a table like the one below. You will also get a quick idea how each product operates. As an example, on this page you can check CA Service Desk Manager’s overall score of 8.5 and compare it against Samanage’s score of 8.9; or CA Service Desk Manager’s user satisfaction level at 99% versus Samanage’s 98% satisfaction score.
The assessment will allow you to spot the pros and cons of each software, and decide which suits you requirements better. Aside from the rich features, the software which is simple and intuitive is always the better choice.
In the event you have to quickly identify the optimal according to our experts we advise you check out these services: .
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
The products compared on this page are only a small sample of our entire Help Desk Software category and you should remember that there may be more reliable alternatives out there. If you want to ensure you make the wisest choice for your company we strongly urge you to compare more products first. You can also consider to check out our top 10 Help Desk Software ranking to see which software are in the current year the best ones and dominate the market.
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