What is better CA Service Desk Manager or VIZOR? Comparing CA Service Desk Manager and VIZOR, you can actually see which Help Desk Software product is the more suitable option. This ensures that your company will be able to choose most productive and efficient program. You can study the details, including available tools, pricing, plans offered by each vendor, offer conditions, and many more
We also let you check their general scores to know which one appears to be better. CA Service Desk Manager has 8.5 points for overall quality and 99% rating for user satisfaction; while VIZOR has 8.0 points for overall quality and 98% for user satisfaction. You can also find out which software business is more reliable by sending an email inquiry to both and check which vendor replies faster.
Users who want to save some time or could use a suggestion from our experts may want to investigate these top choices for this year: .
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
You shouldn’t expect exclusively a wide set of functionalities and adjustable pricing plans from a popular Help Desk Software. Almost as essential as main features is a quality customer support. You want to ensure that when you have any questions about CA Service Desk Manager or VIZOR, or you struggle with some problems, or perhaps you’ll want to ask for a specific change or functionality beneficial to your business you can count on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are provided. What is more, it’s a significant advantage if you can profit from individual training or at least a knowledge base you can use.
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