What is better Avaya Aura Call Center Elite or Five9? Examining products to get the best Customer Support Software does not always have to be hard. On our review platform, it is possible to match Avaya Aura Call Center Elite and Five9 and right away analyze their varying features. We allow you to take a look at their functions, supported devices, support service, costs, terms, plus more.
You can even assess their overall score (7.1 for Avaya Aura Call Center Elite vs. 8.6 for Five9) and overall customer satisfaction level (N/A% for Avaya Aura Call Center Elite vs. 91% for Five9). Spend some time and assess your top options and see which one is best for your company. You should also check the software company’s background; can they be relied upon and will they still be on the market in a few years time?
Our experts made sure to review all popular Customer Support Software solutions that you can find out there, but among them these three deserved our special attention: Zendesk, Freshdesk, Freshdesk Omni.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
The solutions compared on this page are merely a small sample of our entire Customer Support Software category and you should remember that there may be better services out there. If you would like to ensure you make the best possible choice for your business we definitely urge you to try out more services first. You can also consider to consult our top 10 Customer Support Software list to find out which solutions are at the moment the highest-rated ones and leaders in the market.
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