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Compare Avaya Aura Call Center Elite vs Vivantio

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What is better Avaya Aura Call Center Elite or Vivantio? There is a wide range of Customer Support Software products out there today. The best way to find out which product fits your needs best is to examine them side by side. For instance, here you can review Avaya Aura Call Center Elite and Vivantio for their overall score (7.1 vs. 8.4, respectively) or their user satisfaction rating (N/A% vs. 93%, respectively).

You can also compare their features and pricing stipulations along with other helpful details below. When matching products make sure to examine their corresponding functions and mark their distinctive elements to obtain a clearer picture of both deals. Similarly, remember to assess secondary issues like security, backup, ease-of-use, and customer support.

As of now, the most popular products in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.

You don’t want exclusively a broad array of functionalities and flexible pricing plans from a well-known Customer Support Software. Almost as crucial as key features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about Avaya Aura Call Center Elite or Vivantio, or you run into a problem, or perhaps you’ll need to ask for a certain change or functionality beneficial to your company you can count on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you are able to profit from individual training or at the very least a knowledge base you can use.

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