What is better Ameyo or Five9? If you’re having a tough time selecting the best Customer Support Software product for your circumstances, we suggest that you do a comparison of the available software and see which service offers more advantages. For instance, here you can review Ameyo (overall score: 7.6; user rating: 96%) vs. Five9 (overall score: 8.6; user rating: 91%) for their overall performance.
It's also possible to see which one provides more features that you need or which has better pricing plans for your current situation. Working with a clear table to match their features will significantly increase the odds of finding the right product for your company. Pay attention to other factors of the software like intuitiveness, adaptability, scalability, and pricing terms.
We realize that not all companies have enough time to try out dozens of various products, so we created a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Ameyo provides out-of-the-box integration with leading CRM solutions to deliver real-time connectivity and save time. Companies can improve contact management and enable full functionality in their desktop. Ameyo extends the power of customer experience through integrations with industry leaders such as Salesforce, SugarCRM, Freshdesk, Microsoft Dynamics, Zendesk and ZOHO.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Acer, GE Financial Services, Flipkart.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Ameyo offers omnichannel customer experience and contact center solutions in the cloud and on-premises.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Both Ameyo and Five9 were tested by a team of independent SaaS experts who carried out a detailed study of all important elements of each app. Their final rating was calculated by means of unique SmartScore model which gives an individual partial score to each component such as: main functionalities, customer support, mobile support, security, client satisfaction as well as market presence. We know useful features are not the only factor crucial to a business so we make sure we pay attention to all sides of a service prior to coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
