What is better Ameyo or Salesforce Service Cloud? Buying the best Customer Support Software product is all about comparing numerous solutions and identifying the top application for your specific needs. Our unique algorythm provides you with a fast look at the general rating of Ameyo and Salesforce Service Cloud. For general quality and performance, Ameyo scored 7.6, while Salesforce Service Cloud scored 9.6. On the other hand, for user satisfaction, Ameyo earned 96%, while Salesforce Service Cloud earned 97%.
Below you can also look at their characteristics, terms, plans, etc. to determine what program will be more appropriate for your situation. One critical feature to assess is if the software lets you to enable and disable restrictions on different types of users to secure any sensitive business data.
We realize that not all businesses have the time to test dozens of various solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Ameyo provides out-of-the-box integration with leading CRM solutions to deliver real-time connectivity and save time. Companies can improve contact management and enable full functionality in their desktop. Ameyo extends the power of customer experience through integrations with industry leaders such as Salesforce, SugarCRM, Freshdesk, Microsoft Dynamics, Zendesk and ZOHO.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Acer, GE Financial Services, Flipkart.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Ameyo offers omnichannel customer experience and contact center solutions in the cloud and on-premises.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
You shouldn’t count on simply a wide array of useful tools and adjustable pricing packages from a credible Customer Support Software. Almost as important as key features is a trustworthy customer support. You want to ensure that if you have any questions about Ameyo or Salesforce Service Cloud, or you struggle with some problems, or maybe you’ll want to ask for a specific revision or functionality useful to your team you can count on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you can profit from personal training or at least an FAQ you can use.
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