What is better Ameyo or Vivantio? If you need to have a quick way to find out which Customer Support Software product is better, our unique method gives Ameyo a score of 7.6 and Vivantio a score of 8.4 for general quality and performance. Moreover, Ameyo is rated at 96%, while Vivantio is rated 93% for their user satisfaction level.
You can also assess their product details, including functions, tools, options, plans, costs, and many more. Check if the application lets you to customize some of its processes to ensure the app fits your own business workflows.
We are aware that not all companies have enough time to try out dozens of various solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Ameyo provides out-of-the-box integration with leading CRM solutions to deliver real-time connectivity and save time. Companies can improve contact management and enable full functionality in their desktop. Ameyo extends the power of customer experience through integrations with industry leaders such as Salesforce, SugarCRM, Freshdesk, Microsoft Dynamics, Zendesk and ZOHO.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Acer, GE Financial Services, Flipkart.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Ameyo offers omnichannel customer experience and contact center solutions in the cloud and on-premises.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Both Ameyo and Vivantio were reviewed by a panel of reliable B2B experts who carried out a detailed analysis of all key aspects of every software. Their final score was calculated with unique SmartScore system which provides an individual partial score to each factor like: main functionalities, customer support, mobile device support, security, user satisfaction and market presence. Here at FinancesOnline we realize useful features are not the only factor essential to a company so we do our best to pay attention to all facets of a product prior to coming up with its final score.
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