What is better Ameyo or Zendesk? The ideal Customer Support Software is a product that can handle your company’s specific needs. It’s easy to determine which alternative is best suited for your company if you examine a wider range of products before you decide which one is the best.
For example, Ameyo and Zendesk are scored at 7.6 and 9.7, respectively, for all round quality and performance. Similarly, Ameyo and Zendesk have a user satisfaction rating of 96% and 98%, respectively, which indicates the general satisfaction they get from customers. Even better, talk to a current user of the software and ask for their feedback about the application in question.
In case you you would like to quickly identify the top Customer Support Software according to our experts we recommend you try out these solutions: Zendesk, Freshdesk, Freshdesk Omni.
Ameyo provides out-of-the-box integration with leading CRM solutions to deliver real-time connectivity and save time. Companies can improve contact management and enable full functionality in their desktop. Ameyo extends the power of customer experience through integrations with industry leaders such as Salesforce, SugarCRM, Freshdesk, Microsoft Dynamics, Zendesk and ZOHO.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Acer, GE Financial Services, Flipkart.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Ameyo offers omnichannel customer experience and contact center solutions in the cloud and on-premises.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Both Ameyo and Zendesk were evaluated by a group of reliable B2B experts who conducted a detailed analysis of all core elements of each solution. Their ultimate rating was prepared using our unique SmartScore system which gives a separate partial score to every component such as: main features, customer support, mobile support, security, user satisfaction as well as market presence. We know useful features are not the only aspect crucial to a company so we do our best to pay attention to all facets of a service prior to calculating its final rating.
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