What is better Watchtower or ReferenceEdge? Getting the perfect Customer Experience Management Software for your company is vital to boosting your company’s productivity. In our platform, it is simple to evaluate a wide range of solutions to see which one is the most suitable software for your needs. Here you can match Watchtower vs. ReferenceEdge and check out their overall scores (8.0 vs. 6.8, respectively) and user satisfaction rating (96% vs. N/A%, respectively).
Additionally, you can study the details of prices, conditions, plans, capabilities, tools, and more, and find out which software offers more benefits for your business. In general, select the software that allows you to scale the features and price terms to address your business growth or lack of it.
We are aware that not all people have the time to try out dozens of different products, so we created a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: Smartlook, Alchemer, Zendesk.
Watchtower can be integrated with your existing IT systems as well as BI platforms such as the following:
Tableau
Power BI
Qlik
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Watchtower by BRIDGEi2i is a robust solution that helps digital enterprises acquire actionable insights that could speed up their decision-making process.
BRIDGEi2i Analytics Solutions Pvt. Ltd.
Umiya Business Bay, Tower 2, 2nd Floor, Cessna Business Park, Kadubeesanahalli, Outer Ring Road, Bengaluru, Karnataka 560103
India
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
If you continue having second thoughts about which service will perform best in your case it may be a sound idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular every software is and how big is its online presence.For instance, if you check Watchtower LinkedIn account you’ll learn that they are followed by 6398 users. In case of ReferenceEdge the number of followers on their LinkedIn page is 208.
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