What is better Watchtower or Contactually? To ensure that you acquire the most efficient and productive Customer Experience Management Software for your enterprise, you need to compare products available on the market. For example, here it is possible to match Watchtower’s overall score of 8.0 against Contactually’s score of 9.0. You can even evaluate their general user satisfaction: Watchtower (96%) vs. Contactually (97%).
What’s more, you can evaluate their good and bad points feature by feature, including their terms and conditions and costs. By comparing products you are sure that you pick the right software for your business. Of course you have to know your specific needs to realize which software addresses those needs.
As of now, the top products in our Customer Experience Management Software category are: Smartlook, Zendesk, Alchemer.
Watchtower can be integrated with your existing IT systems as well as BI platforms such as the following:
Tableau
Power BI
Qlik
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Watchtower by BRIDGEi2i is a robust solution that helps digital enterprises acquire actionable insights that could speed up their decision-making process.
BRIDGEi2i Analytics Solutions Pvt. Ltd.
Umiya Business Bay, Tower 2, 2nd Floor, Cessna Business Park, Kadubeesanahalli, Outer Ring Road, Bengaluru, Karnataka 560103
India
Almost as crucial as features and client support level are pricing packages provided by Watchtower and Contactually. Although cost should not be the sole element it’s without a doubt a key thing to think about. You should look for a flexible pricing package that can be matched with your company size and painlessly scaled up every time your business develops. Be sure that you don’t choose plans that have extra functionalities that you won’t find a use for and always try to contact with the vendor directly because big companies can usually benefit from more affordable prices. You should also give a chance to a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to pay any money and gives you a solid overview of what it’s like to work with Watchtower and Contactually.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
