What is better Watchtower or Qualtrics CX? With different functionalities, pricing, terms, and more to check, choosing the right Customer Experience Management Software for your firm is tough. But by using our system, it is simple to match the functions of Watchtower and Qualtrics CX including their general rating, respectively as: 8.0 and 9.1 for overall score and 96% and 100% for user satisfaction.
You can also evaluate them feature by feature and see which application is a better fit for your business. Don’t forget to use a free trial first before subscribing to get a firsthand experience how the software can benefit you in real scenarios.
Our team put a lot of effort to prepare reviews of all popular Customer Experience Management Software solutions that you can find on the market, but among them these three deserved our special attention: Smartlook, Alchemer, Zendesk.
Watchtower can be integrated with your existing IT systems as well as BI platforms such as the following:
Tableau
Power BI
Qlik
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Watchtower by BRIDGEi2i is a robust solution that helps digital enterprises acquire actionable insights that could speed up their decision-making process.
BRIDGEi2i Analytics Solutions Pvt. Ltd.
Umiya Business Bay, Tower 2, 2nd Floor, Cessna Business Park, Kadubeesanahalli, Outer Ring Road, Bengaluru, Karnataka 560103
India
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Almost as crucial as functionalities and customer support responsiveness are pricing options offered by Watchtower and Qualtrics CX. Even though cost should not be a deciding element it’s definitely a significant thing to think about. You should count on a flexible pricing plan that can be matched with your team size and effortlessly scaled up every time your business grows. You should be certain you don’t select pricing plans that have advanced features that you won’t find useful and always try to contact with the vendor directly as enterprises can usually count on special pricing. You should also try out a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to pay any money and offers a reliable overview of what it’s like to work with Watchtower and Qualtrics CX.
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