Qualtrics CX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer Feedback
- Customized Dashboard
- Role-Based Dashboard
- Closed-Loop Follow Up
- Surveys
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT)
- Customer Effort Score (CES)
- 100+ Question Types
- Open Text Response
- Open API
- Dashboard Hierarchy
- Ticketing
- Technology-Supported Workflows
- Automated Respondent Management
- Statistical Analysis
- Text Analysis
- Key Driver Analysis
- Predictive Analytics
- Machine Learning
Pricing Info
Pricing Info
The pricing information of Qualtrics Customer Experience is only available on a quote request.
Integrations
Integrations
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
- Salesforce
- Tableau
- Marketo
- Workday
- Slack
- Adobe Analytics
- Adobe Launch
- Freshdesk
- Zendesk
- Hubspot
- Zapier
- ServiceNow
- Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Company Email
support@qualtrics.com
Contact No.
Company's Address
2250 N. University Pkwy,
48-C, Provo, 84604
USA
Qualtrics CX Comparisons
Popular Qualtrics CX Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Smart Inbox
- Mobile
- Collaboration
- Publishing
- Analytics
- Monitoring
- Social CRM
- Account Structure
Pricing Info
Sprout Social offers three different plans for its users and each of the plans includes a 30-day free trial.
Premium Plan – $99 per user/month
- Complete Social Media Management
- All-in-one Social Inbox
- Monitor Profiles, Keywords & Locations
- Tasking & Social CRM Toolset
- Publish, Schedule, Draft & Queue Posts
- Social Content Calendar
- Group, Profile & Post-Level Reporting
- Includes 10 Social Profiles
- iOS and Android mobile apps
Corporate Plan – $149 per user/month
All the features of the Premium plan, plus:
- Tag, Categorize & Report on Inbox Messages
- Trends & Engagement Reports
- Team & Productivity Reporting
- Approval Workflow & Audience Targeting
- Campaign Tagging & Reporting
- Competitive Benchmark Reporting
- Includes 15 Social Profiles
- Add-on: Advanced Social Listening Suite (available for an additional cost within the app)
Enterprise plan – $249 per user/month
All the features of the Corporate plan, plus:
- Advanced Customer Care Tools & Reports
- Advanced Keyword Listening
- Build Custom Chatbots with Automation Tools
- Custom URL Tracking
- Store Media in a Shared Asset Library
- Report Builder & Scheduled Report Delivery
- Includes 20 Social Profiles
- Add-on: Advanced Social Listening Suite (available for an additional cost within the app)
Integrations
- Google+
- Zendesk
- UserVoice
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stanford University, Spotify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Sprout Social is a social media management software providing companies with tools to grow and manage their social communities. It provides users with collaboration tools and other features for monitoring and analytics. This social CRM tool, when used well, can bring your social media presence and engagement to new heights.
Company Email
info@sproutsocial.com
Contact No.
Company's Address
131 S. Dearborn St.
Ste. 1000
Chicago, IL 60603
Sprout Social Comparisons
Popular Sprout Social Alternatives
No Reputation Management Software will be able to cater to all the needs of a business. Though main functionalities of Qualtrics CX and Sprout Social are important you should also thoroughly analyze the integrations provided by every service. Quote frequently you will already be using other types of B2B software in your company and it’s always more beneficial to choose products that integrate well with each other. With that approach you will be able to guarantee a reliable transfer of information between your teams and services, which can really reduce time wasted on migrating between one solution and the other.
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