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Compare Qualtrics CX vs Shopper Approved

What is better Qualtrics CX or Shopper Approved? Buying the ideal Reputation Management Software product is all about evaluating various solutions and identifying the top software for your specific needs. Our exclusive system gives you a brief look at the general rating of Qualtrics CX and Shopper Approved. For total quality and performance, Qualtrics CX scored 9.1, while Shopper Approved scored 8.8. On the other hand, for user satisfaction, Qualtrics CX earned 100%, while Shopper Approved earned 93%.

Below it's also possible to verify their functionalities, terms, plans, etc. to find out which program will be more appropriate for your company. One critical element to assess is whether the app allows you to enable and disable permissions on various types of users to secure any critical company data.

If you have to quickly identify the top Customer Experience Management Software according to our review team we suggest you take a look at these services: Qualtrics CX, Yotpo, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

Starting from $99.00

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Online Review Syndication
  • Review Collection Tools
  • Text and Video Reviews
  • Customizable Surveys
  • QR Code Generator
  • Email Review Invitations

Pricing Info

Shopper Approved offers several SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Merchant Review

  • Up to 2,000 – $199.00/month
  • Up to 5,000 – $399.00/month
  • Up to 10,000 – $599.00/month

Product Review

  • Up to 2,000 – $199.00/month
  • Up to 5,000 – $399.00/month
  • Up to 10,000 – $599.00/month

Shopper Approved Local – $99.00/location/month

  • Unlimited Local Ratings & reviews
  • Customer Care Resolution
  • Review Collection Tools
  • Mobile Review
  • Video Testimonials
  • Video Reviews Sharing
  • Review Sites Ratings Display
  • Social Reviews

Shopper Approved Local Plus – $199.00/location/month

  • Full Business Listing Management
  • Real-Time Review Updates
  • Unlimited Local Ratings & reviews
  • Customer Care Resolution
  • Review Collection Tools
  • Mobile Review
  • Video Testimonials
  • Video Reviews Sharing
  • Review Sites Rating Display
  • Social Reviews

Small business and enterprise pricing available upon request for Merchant Review and Product Review plans. A one-time set-up fee of $199.00 is extracted for Shopper Approved Local and Shopper Approved Local Plus.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Quicken Loans, B&H, Web.com

Integrations

Shopper Approved integrates with major review sites like Google, Yahoo, and Bing. There are also plug & play, easy-to-use Shopper Approved apps on major e-commerce platforms like Wix, X-Cart, and Magento that allow the same collection, display, and management of online reviews.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ShopperApproved is a popular review collection and syndication tool.

Company Email

support@shopperapproved.com

Contact No.

Company's Address

298 24th Street, STE 470
Ogden, UT 84401
USA

The products compared on this page are merely a small sample of our complete Reputation Management Software category and you should keep in mind that there may be more reliable services available. If you want to ensure you make the wisest choice for your team we definitely suggest that you try out more apps first. You may also want to study our top 10 Reputation Management Software ranking to see which software are now the highest-ranking ones and dominate the market.

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