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Compare Qualtrics CX vs ReviewInc

What is better Qualtrics CX or ReviewInc? Different firms require different types of Reputation Management Software. To learn which solution meets your requirements, consider reviewing various solutions feature by feature an taking into consideration their terms and costs. Furthermore, you may get a quick idea of their general efficiency and customer feedback by having a look at our smart scoring system.

The results are: Qualtrics CX (9.1) vs. ReviewInc (6.9) for all round quality and performance; Qualtrics CX (100%) vs. ReviewInc (100%) for user satisfaction rating. Analyze their high and low points and see which software is a more sensible choice for your company. An effective, simple tactic is to write the pros and cons of both services next to each other and find out which solution comes on top.

At this time, the most popular solutions in our Customer Experience Management Software category are: Zendesk, Qualtrics CX, Yotpo.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 6.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $39.00

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Live Testimonial Feeds
  • Bi-Directional Integrations
  • Social Media Integrations
  • Review Site Monitoring
  • Customizable Review Forms
  • Configurable Response Emails
  • Flexible Dashboard
  • SEO-Ready Testimonial Feeds
  • Coupons & Surveys
  • Email Reports

Pricing Info

ReviewInc offers four SMB and enterprise pricing plans to meet the needs of different users. Check out the details, and decide which package works the best for your business:

Monitoring – $39.00/location/month/annual billing

  • 1 Business Location
  • 3 Users
  • 10 Review Sites Monitoring
  • Custom Dashboard
  • Reports & Alerts
  • Review Response Workflow

Premium – $149.00/location/month/annual billing

  • 1 Business Location
  • 10 Users
  • 25 Review Sites Monitoring
  • Custom Dashboard
  • Reports & Alerts
  • Review Response Workflow
  • Automatic & One-Click Social Media Sharing
  • Unlimited Review Collection
  • Custom Logo per Location
  • Custom Survey Questions
  • Custom Page & Email Thank You
  • Custom Follow-Up
  • Custom Coupons
  • Multi-Language Support
  • Mobile Optimization
  • Website Embed
  • Facebook Embed
  • Kiosk & Tablet Embed
  • SSL Embed
  • Email & SMS Review Requests
  • QR Codes
  • Multiple Design Posters
  • Website Testimonials
  • Facebook Testimonials
  • Rich Snippets on Google
  • Third-Party App Integration

Enterprise – request a quote

  • Up to 50,000 Business Locations
  • Unlimited Users
  • Unlimited Review Sites Monitoring
  • Custom Dashboard
  • Reports & Alerts
  • Review Response Workflow
  • Automatic & One-Click Social Media Sharing
  • Unlimited Review Collection
  • Custom Logo per Location
  • Custom Survey Questions
  • Custom Page & Email Thank You
  • Custom Follow-Up
  • Custom Coupons
  • Multi-Language Support
  • Mobile Optimization
  • Website Embed
  • Facebook Embed
  • Kiosk & Tablet Embed
  • SSL Embed
  • Email & SMS Review Requests
  • QR Codes
  • Multiple Design Posters
  • Website Testimonials
  • Facebook Testimonials
  • Rich Snippets on Google
  • API Integration
  • Custom Domain & Email
  • Multiple Review Flows

Agency – request a quote

  • Up to 50,000 Business Locations
  • Unlimited Users
  • Unlimited Review Sites Monitoring
  • Custom Dashboard
  • Reports & Alerts
  • Review Response Workflow
  • Automatic & One-Click Social Media Sharing
  • Unlimited Review Collection
  • Custom Logo per Location
  • Custom Survey Questions
  • Custom Page & Email Thank You
  • Custom Follow-Up
  • Custom Coupons
  • Multi-Language Support
  • Mobile Optimization
  • Website Embed
  • Facebook Embed
  • Kiosk & Tablet Embed
  • SSL Embed
  • Email & SMS Review Requests
  • QR Codes
  • Multiple Design Posters
  • Website Testimonials
  • Facebook Testimonials
  • Rich Snippets on Google
  • API Integration
  • Custom Domain & Email
  • Multiple Review Flows
  • Admin Portal
  • Marketing Materials
  • Demonstration Accounts

For more information, get in touch with ReviewInc through email, phone, or chat.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

ReviewInc has over 500 integrations available. These include CRM solutions, social networking platforms, help desk ticketing systems, and email marketing applications. The web-based customer review builder platform also connects with company social media accounts and online review sites.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based online reputation management platform for businesses of all sizes.

Company Email

info@reviewinc.com

Contact No.

Company's Address

20750 Ventura Blvd, #355
Woodland Hills, CA 91364
USA

In case you are still having doubts about which product will work best for your company it might be a good idea to take a look at each service’s social metrics. Such metrics are usually a sign of how popular every software is and how wide is its online presence.For example, if you check Qualtrics CX LinkedIn profile you’ll see that they are followed by 34094 users. In case of ReviewInc the amount of followers on their LinkedIn page is 113.

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