What is better Sprout Social or Birdeye? Different businesses want different types of Reputation Management Software. To learn which one suits you, think of assessing various options feature by feature along with their terms and costs. Similarly, you can get a quick idea of their general performance and customer feedback by checking our smart scoring system.
The results are: Sprout Social (8.9) vs. Birdeye (9.0) for all round quality and functionality; Sprout Social (93%) vs. Birdeye (97%) for user satisfaction rating. Check out their high and weak points and see which software is a more sensible choice for your company. An effective, simple way is to write the strengths and weaknesses of both solutions next to each other and see which software has more benefits.
At the moment, the leading solutions in our Marketing Software category are: SE Ranking, HubSpot Marketing Hub, Semrush.
Sprout Social is a social media management software providing companies with tools to grow and manage their social communities. It provides users with collaboration tools and other features for monitoring and analytics. This social CRM tool, when used well, can bring your social media presence and engagement to new heights.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Almost as essential as functionalities and customer support level are pricing packages offered by Sprout Social and Birdeye. Although cost should not be the only factor it’s definitely a significant thing to think about. You should try to find a flexible pricing plan that can be matched with your team size and effortlessly scaled up every time your company expands. Be sure that you don’t pick plans that include complex tools that you won’t use and always make an effort to contact with the vendor directly because big companies can often benefit from more affordable prices. You should also check out a free trial or demo of every product to spend at least some time working with it. It’s a valuable experience that doesn’t need you to spend any money and offers a practical overview of what it feels like to work with Sprout Social and Birdeye.
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