What is better VCC Live or BoldDesk? We are here to streamline the cumbersome process of contrasting Help Desk Software products for you. For instance, on this page you can look at the overall performance of VCC Live (8.4) and contrast it with the overall performance of BoldDesk (8.0). You can also match their overall user satisfaction rating: VCC Live (98%) vs. BoldDesk (96%).
Furthermore, study their functions in detail to check which product can better deal with your company’s needs. In general, any B2B software must let you to quickly view the big picture, all the while allowing you immediate access to the details.
At this time, the most significant services in our Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Both VCC Live and BoldDesk were tested by a team of independent SaaS experts who prepared a full examination of all core elements of every product. Their ultimate score was calculated by means of unique SmartScore model that gives a separate partial score to every element such as: main functionalities, customer support, mobile support, security, customer satisfaction and media presence. Here at FinancesOnline we realize useful features are not the only aspect crucial to a business so we make sure we pay attention to all facets of a service prior to giving it a final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
