What is better VCC Live or Pipedrive? With different functionalities, pricing, terms, and more to check, determining the best Customer Support Software for your business is tough. However making use of our system, it's easy to match the functions of VCC Live and Pipedrive including their general SmartScore, respectively as: 8.4 and 9.4 for overall score and 98% and 100% for user satisfaction.
You can also compare them feature by feature check out which program is a more effective fit for your enterprise. Remember to use a free trial first before opting in for a plan to get a firsthand experience how the software performs in practical situations.
We did our best to prepare reviews of all popular Call Center Software services available on the market, but among them these three deserved our special attention: Zendesk, JustCall, Freshdesk Contact Center.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
In the event you continue having doubts about which app will perform best for your company it may be a sound idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular each app is and how large is its online presence.For example, if you look at VCC Live LinkedIn page you’ll learn that they are followed by 455 users. In case of Pipedrive the volume of followers on their LinkedIn page is 52785.
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