Pipedrive
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Project Management
- User Management
- Database Management
- Quality Control Management
- User Rights Management
- Team Management
- Disposition Codes
- Agent Interface
- Agent Status
- AUX
- Call Recipient Datasheet
- Telecommunication Services
- Script Editor & Questionnaire
- Quality Management
- Internal Chat
- IP Phone Extension
- Manual Dialer
- Power Dialer
- Predictive Dialer
- Quotation
- IVR
- Real-time Listening
- Callers on Queue
- Automatic Call Distribution
- Advanced Routing Methods
- Real-Time Statistics
- Agent, Call, CDR Statistics
- CDR Report
- Custom Exports
- Wallboard
- Voice Business Calls
- Voice Recording
- Email Storage
- Voice file Archiver Software
- Automated SMS
- Automated Emails
- Mass Emails
- SMS & Email Templates
- Toll-free, Local Rate, High Rate Numbers
- Customer Care Emails
- Real-time Call Statistics
- Number Portability
- Detailed Call Logs
- Agent Activity Monitoring
- Mass Exports
- Spam & Virus Filtering
- Ticket-Based Case Handling
- Data Security Report
- SIP (Session Initiation Protocol) connectivity
- Integrations (IVR API, Database API & Webhook, Script SDK, Web Integration)
Pricing Info
Pricing Info
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
Standard – €55.00/seat/month
- Maximum active projects: 10
- All Projects: 50
- Database Management
- Agent Status
- IP Phone Extension (Optional)
- Automatic Call Distribution (ACD)
- Advanced Routing Methods (SBR)
- Custom Reports
- Campaign Management
- Outbound & Inbound Calls
- Reports & Statistics
- Voice Recording
- Telecommunication Services
- Predictive Dialer
- Internal Chat
- Questionnaires & Script Editors
- Encrypted Data Connection
- Automated Emails
- Separated Database
- User Rights Management
- Call Termination
- Web Integration
- National Phone Numbers
- Email & Phone Support
- Workshop
Professional – €75.00/seat/month
- All Standard Features
- Maximum active projects: 50
- All Projects: 300
- IP Phone Extension
- Intelligent IVR
- Quality Control
- Expanded Data Handling
- Unique Statistics
- Wallboard
- Custom Indicator
- Teamwork Support
- Mass Exports
- Quotations
- Application Firewall
- Customer Export Templates
- PCI DSS-compliant Data Security
- API
- International Lines and Phone Numbers
- Personal Consultant
- Key Account Manager
- Onboarding Support
Multichannel – €95.00/seat/month
- All Professional Features
- Maximum active projects: 50
- All Projects: 300
- Automated SMS Messaging
- Automated Emails
- Customer Care Email Handling
- Spam & Virus Filtering
- Ticket-Based Case Handling
Premium – €135.00/seat/month
- All Multichannel Features
- Maximum active projects: 50
- All Projects: 300
- Higher Level of Security
- 24/7 Support
- Premium Customer Care Support
Integrations
Integrations
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
- Salesforce
- Facebook Messenger
- Zapier
- WorldPay
Other types of application VCC Live can connect with are:
- Instant Messengers
- CRM
- IVR
- Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
Company Email
info@vcc.live
Contact No.
Company's Address
VCC Live Hungary Kft.
Nagyenyed utca 8-14
1123 Budapest
Hungary
VCC Live Comparisons
Popular VCC Live Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Sales pipeline view
- Lead generation tools
- Workflow automation
- Built-in caller function
- Product feature
- Smart Docs
- Scheduler
- eSignatures
- Email integration
- Goal setting and reporting
- Contact history
- Contact Data
- Merge Duplicates
- Google Calendar and contacts integration
- API
- Mobile apps
- Fully customizable
- Roles and organizational hierarchy
- Multi-language
- 24/7 support
- Timeline view
- Sales reporting
- Google Apps integration
- Email tracking
- Google Maps integration
- Powerful API
- Multi-language and multi-currency
- Data import and export
Pricing Info
Pipedrive is available in four SMB and Ultimate pricing plans. All payment plans offer a free 14-day trial. The following paid plans are available:
Lite – $24/seat/month ($14 billed annually)
-
Lead, calendar, and pipeline management
-
Seamless data import and 400+ integrations
-
Activity, deal, and contact reports
-
Personalized onboarding
Growth – $49/seat/month ($39 billed annually)
-
Lite plan +
-
Full email sync with tracking
-
Automations and nurturing sequences
-
Subscriptions and forecast reports
-
Meeting scheduler and contacts timeline
-
Live chat support
Premium – $79/seat/month ($49 billed annually)
-
Growth plan +
-
Lead generation and routing
-
Custom scoring and company data enrichment
-
AI-powered multi-email tools
-
Contracts and e-signatures
-
Enhanced customization for teams, reports and data fields
Ultimate – $99/seat/month ($79 billed annually)
-
Premium plan +
-
Fortified account security with rules and alerts
-
Phone and email data enrichment
-
Maximized usage limits
-
Sandbox testing account
Integrations
Pipedrive integrates with over 300 apps. More information here: https://www.pipedrive.com/en/marketplace/apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SkyAnalytics, Contactzilla, Iterable, MaxwellHealth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
Company Email
team@pipedrive.com
Company's Address
460 Park Ave South
New York, NY 10016
USA
Pipedrive Comparisons
Popular Pipedrive Alternatives
In the event you continue having doubts about which app will perform best for your company it may be a sound idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular each app is and how large is its online presence.For example, if you look at VCC Live LinkedIn page you’ll learn that they are followed by 455 users. In case of Pipedrive the volume of followers on their LinkedIn page is 52785.
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