What is better VCC Live or Zendesk Chat? The best Customer Support Software is a product that can deal with your company’s specific needs. It is possible to identify which choice works really with your enterprise if you review numerous products before you decide which one is the best.
As an example, VCC Live and Zendesk Chat are scored at 8.4 and 8.5, respectively, for total quality and performance. Likewise, VCC Live and Zendesk Chat have a user satisfaction rating of 98% and 100%, respectively, which suggests the general satisfaction they get from customers. Better yet, get in touch with an existing user of the software and solicit their comments about the application in question.
If you have to quickly locate the optimal Call Center Software according to our experts we recommend you examine these solutions: Freshdesk Contact Center, Zendesk, JustCall.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
You don’t want only a broad array of functionalities and scalable pricing plans from a reliable Customer Support Software. Almost as significant as key features is a top-notch customer support. You want to ensure that if you have any questions about VCC Live or Zendesk Chat, or you struggle with some problems, or maybe you’ll need to ask for a certain change or feature useful to your team you can trust in a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are provided. It’s also a significant advantage if you are able to profit from personal training or at the very least an FAQ you can use.
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