What is better VCC Live or VIZOR? We are here to simplify the cumbersome process of reviewing Customer Support Software products for you. In particular, on this page you can check the overall performance of VCC Live (8.4) and contrast it with the overall performance of VIZOR (8.0). You may also match their overall user satisfaction rating: VCC Live (98%) vs. VIZOR (98%).
What’s more, you can read their services carefully to see which product can better address your company’s needs. In general, any business solution has to let you to immediately view the big picture, at the same time giving you easy access to the details.
We are aware that not all people have the time to test a wide range of different services, so we came up with a list of suggestions that you may find useful. Our top choices for the Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
In the event you continue having second thoughts about which product will work best for your company it might be a sound idea to take a look at each service’s social metrics. Such metrics are quite often a sign of how popular every solution is and how wide is its online presence. For instance VCC Live Twitter account has currently 571 followers. At the same time VIZOR Twitter is followed by 201 people.
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