What is better Unymira Knowledge Center or Zendesk Chat? We are here to improve the process of reviewing Customer Support Software products for you. In particular, on this page you can verify the overall performance of Unymira Knowledge Center (8.0) and compare it with the overall performance of Zendesk Chat (8.5). You may also match their overall user satisfaction rating: Unymira Knowledge Center (N/A%) vs. Zendesk Chat (100%).
Furthermore, you can read their capabilities carefully to check which product can better tackle your company’s needs. In general, any business app has to let you to immediately view the big picture, all the while offering you easy access to the details.
As of now, the most popular products in our Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.
Contact USU for more information about their basic and enterprise pricing options. You can also sign up for a demo to see if the software is a perfect fit for your business.
USU Knowledge Management integrates with the following business systems and applications:
ServiceNow
Salesforce
Genesys
NICE inContact
Slack
Zendesk
SAP
Microsoft Dynamics NAV
BMC
Sharepoint
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
1&1, Alactel-Lucent, BMW, Nestle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading knowledge management solution for call centers and contact centers. It helps customer-facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
In the event you continue having doubts about which product will perform best for your business it might be a sound idea to check out each service’s social metrics. Such metrics are frequently a way to see how popular every service is and how big is its online presence. For example, in case of Facebook Unymira Knowledge Center has 50 likes on their official page while Zendesk Chat profile is liked by 65000 users.
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