What is better Unymira Knowledge Center or Salesforce Service Cloud? When scouting for the proper Customer Support Software for your business our recommendation is that you review the features, prices, and other essential data concerning the product and vendor. Here, you can check the similarities and distinctions between Unymira Knowledge Center (overall score at 8.0 and user satisfaction at N/A%) and Salesforce Service Cloud (overall score at 9.6 and user satisfaction at 97%).
You can also check their unique details, for example services, plans, rates, terms, etc. Similarly, analyze the terms thoroughly for information on hidden fees, such as, setup fees, separate helpdesk support, upgrade fees, storage fees, and other similar charges.
If you have to quickly locate the optimal Call Center Software according to our review team we recommend you take a look at one of these solutions: Freshdesk Contact Center, JustCall, Zendesk.
Contact USU for more information about their basic and enterprise pricing options. You can also sign up for a demo to see if the software is a perfect fit for your business.
USU Knowledge Management integrates with the following business systems and applications:
ServiceNow
Salesforce
Genesys
NICE inContact
Slack
Zendesk
SAP
Microsoft Dynamics NAV
BMC
Sharepoint
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
1&1, Alactel-Lucent, BMW, Nestle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading knowledge management solution for call centers and contact centers. It helps customer-facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Every time you select a service that you are sure will work best for your company you shouldn’t simply focus on what experts have to say about it. Very often individual experience with the app may change, depending on your own goals and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for each service to give you a quick impression of how real users of Unymira Knowledge Center and Salesforce Service Cloud estimate their experience with the software. Our algorithm is based on complex analysis of product appearances on other websites, social media as well as blogs, so you are going to get a full and credible landscape of what other users think about each solution. In this case Unymira Knowledge Center got a total satisfaction rating at N/A% while for Salesforce Service Cloud 97% of users express they had an enjoyable experience with it.
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