Unymira Knowledge Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Advanced search capability
- Knowledge is stored in one central place
- Easy to use content creation tool
- Multilanguage support
- Agents can interact with knowledge articles
- Advanced reporting & analytics
- Troubleshooting
- Integrated E-learning
- Workflow and approval for articles
- Decision tree creation tool
- Inter-agent chat
Pricing Info
Pricing Info
Contact USU for more information about their basic and enterprise pricing options. You can also sign up for a demo to see if the software is a perfect fit for your business.
Integrations
Integrations
USU Knowledge Management integrates with the following business systems and applications:
- ServiceNow
- Salesforce
- Genesys
- NICE inContact
- Slack
- Zendesk
- SAP
- Microsoft Dynamics NAV
- BMC
- Sharepoint
- Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
1&1, Alactel-Lucent, BMW, Nestle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A leading knowledge management solution for call centers and contact centers. It helps customer-facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
Company Email
info@usu.com
Contact No.
Company's Address
USU GmbH | Unymira
c/o Aspera, 119 Braintree St #602
Boston, MA 02134
USA
Unymira Knowledge Center Comparisons
Popular Unymira Knowledge Center Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Social Networking for your company
- Business Collaboration
- Social Intranet Solutions
- Project Management Tools
- Build a Knowledgebase
- Create Customer Extranets
- Create Sales & Marketing Communities
- Create Online Communities
- Help Desk / Ticketing / Case Management
- Collaborate with your co-workers
- Blogs, Articles, Events, Forums, Wiki
- Job Board, User Management
- Activity Streams & Microblogging
- File Sharing & Document Management
- Real-time Chat & Messaging
- Real-time Notifications
- Social Development Platform
- SaaS or Self-Hosted
Pricing Info
Details about Communifire cost are given below:
Communifire is available as a SaaS or On-Premise plan, plus you have a choice of support plans:
Basic ($49 per month): 10 users; 10GB space
Pro ($99 per month): 20 users; 20 GB space
Plus ($199 per month): 50 users; 30 GB space
Max ($499 per month): 100 users; 40 GB space
Annual Plan ($10,000 per year; as SaaS or plus $500 hosting for On-Premise): unlimited no. of users; 50 GB space
Integrations
- HTML
- CSS
- Bing Maps
- Google Spreadsheets
- MailChimp
- SlideShare
- MP4, YouTube, Vimeo
- MS Office and Open Office documents
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toyota, Bravo, Dannon, Whirlpool, Edwards
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Streamlines communication and work processes and integrates them in a social business platform to enhance collaboration and content management.
Company Email
sales@axerosolutions.com
Contact No.
Company's Address
San Diego, CA
Communifire Comparisons
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It may not always be sufficient to just compare Unymira Knowledge Center and Communifire with one another. While useful tools, pricing plans and user experience are all important and should be considered when making a final decision, you should also pay attention to the recognition and awards merited by each solution. In many cases a less known software may turn out to be a great choice that was a winner of many B2B awards such as our Great User Experience Award which shows that despite limited market popularity it’s a significant contender to the software that rule the market.
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