What is better Unymira Knowledge Center or Communifire? Comparing products for the top Customer Support Software does not always have to be difficult. On our review platform, we enable you to match Unymira Knowledge Center and Communifire and quickly analyze their differences. We allow you to examine their uniqe benefits, supported devices, support service, costs, terms, and many more.
You can also compare their overall score (8.0 for Unymira Knowledge Center vs. 6.7 for Communifire) and overall customer satisfaction level (N/A% for Unymira Knowledge Center vs. N/A% for Communifire). Spend some time and review your leading choices and find out which one is best for your company. Similarly, you have to check the vendor’s credibility; are they reliable and will they still be operating a few years from now?
Our experts made sure to prepare reviews of all popular Call Center Software products available out there, but among them these three deserved our special attention: JustCall, Zendesk, Freshdesk Contact Center.
Contact USU for more information about their basic and enterprise pricing options. You can also sign up for a demo to see if the software is a perfect fit for your business.
USU Knowledge Management integrates with the following business systems and applications:
ServiceNow
Salesforce
Genesys
NICE inContact
Slack
Zendesk
SAP
Microsoft Dynamics NAV
BMC
Sharepoint
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
1&1, Alactel-Lucent, BMW, Nestle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading knowledge management solution for call centers and contact centers. It helps customer-facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
Communifire is available as a SaaS or On-Premise plan, plus you have a choice of support plans:
Basic ($49 per month): 10 users; 10GB space Pro ($99 per month): 20 users; 20 GB space Plus ($199 per month): 50 users; 30 GB space Max ($499 per month): 100 users; 40 GB space Annual Plan ($10,000 per year; as SaaS or plus $500 hosting for On-Premise): unlimited no. of users; 50 GB space
It may not always be sufficient to just compare Unymira Knowledge Center and Communifire with one another. While useful tools, pricing plans and user experience are all important and should be considered when making a final decision, you should also pay attention to the recognition and awards merited by each solution. In many cases a less known software may turn out to be a great choice that was a winner of many B2B awards such as our Great User Experience Award which shows that despite limited market popularity it’s a significant contender to the software that rule the market.
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