What is better Unymira Knowledge Center or Pipedrive? Different businesses want different types of Customer Support Software. To find out which one meets your requirements, think of assessing various alternatives feature by feature an taking into consideration their terms and pricing. Likewise, you can get a quick idea of their general performance and customer feedback by checking our smart scoring system.
The results are: Unymira Knowledge Center (8.0) vs. Pipedrive (9.4) for total quality and usefulness; Unymira Knowledge Center (N/A%) vs. Pipedrive (100%) for user satisfaction rating. Analyze their high and low points and see which software is a better option for your company. One simple but effective way is to list the advantages and disadvantages of both applications next to each other and find out which solution comes on top.
In case you you need to quickly locate the more reliable Call Center Software according to our review team we recommend you try out these services: Freshdesk Contact Center, Zendesk, JustCall.
Contact USU for more information about their basic and enterprise pricing options. You can also sign up for a demo to see if the software is a perfect fit for your business.
USU Knowledge Management integrates with the following business systems and applications:
ServiceNow
Salesforce
Genesys
NICE inContact
Slack
Zendesk
SAP
Microsoft Dynamics NAV
BMC
Sharepoint
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
1&1, Alactel-Lucent, BMW, Nestle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading knowledge management solution for call centers and contact centers. It helps customer-facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
Both Unymira Knowledge Center and Pipedrive were reviewed by a group of reliable SaaS experts who carried out a thorough study of all crucial aspects of every app. Their ultimate rating was prepared using our unique SmartScore model which calculates a separate partial score to each factor including: main features, client support, mobile support, security, customer satisfaction and market presence. We are aware that useful features are not the only aspect crucial to a company so we do our best to pay attention to all sides of a solution prior to giving it a final rating.
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