What is better Support Hero or Knowledgebase Manager Pro? When you need a reliable Knowledge Management Software product for your organization you have to invest time and compare various alternatives. It doesn’t have to be difficult, and can be as easy as matching their features in a table like the one below. You will also get a brief idea how each product works. For instance, on this page you can check Support Hero’s overall score of 7.7 and compare it against Knowledgebase Manager Pro’s score of 8.1; or Support Hero’s user satisfaction level at N/A% versus Knowledgebase Manager Pro’s 100% satisfaction score.
The assessment can help you see the good and bad points of each software, and make up your mind on which one matches your requirements better. On top of the main features, the software which is simple and intuitive is always the better option.
Currently, the leading products in our Knowledge Management Software category are: Zendesk, Zendesk, ServiceNow Knowledge Management.
Support Hero offers four enterprise pricing choices, which you can pay for monthly or annually. The details of these plans are outlined below to help you decide on a package.
Small – $49.00/month or $39.00/month/annual billing
1 Admin
1 Language
Unlimited Articles
Advanced Analytics (7 Days Only)
Basic Customization
Help Center
Knowledgebase
Business Hours Support
Medium – $99.00/month or $79.00/month/annual billing
All Small Features
3 Admins
2 Languages
Unlimited Advanced Analytics
Advanced Customization
Drift Integration
Freshchat Integration
Zendesk Chat Integration
Support Ticket Deflection
Rich Media Support
Large – $199.00/month or $159.00/month/annual billing
Knowledgebase Manager Pro is a full-featured software from Stuffix that lets you robustly manage your help articles. There are two types of enterprise pricing: on-premise and hosted. The starting price points and the packages’ inclusions are listed below to help you choose the one that is most suitable for your organization.
It may not always be sufficient to simply compare Support Hero and Knowledgebase Manager Pro with each other. Although useful functionalities, pricing and customer reviews are all important and should be taken into account when making a final decision, you should also check out the recognition and awards won by every service. In many cases a less popular solution may turn out to be a good choice that was distinguished with industry awards such as our Experts’ Choice Award which shows that despite smaller market popularity it’s a worthy rival to the products that rule the market.
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