What is better Support Hero or Knowledgebase Manager Pro? Today’s firms want the best Knowledge Management Software product to continue to be competitive. On this page we help you with buying the best software, by allowing you to assess Support Hero and Knowledgebase Manager Pro down to the very details of their individual features.
You may as well examine our total scoring values, which rate the software all round quality and performance. Support Hero got a 7.7 score, while Knowledgebase Manager Pro has a score of 8.1. Likewise, you may compare their general user satisfaction rating: N/A% (Support Hero) against 100% (Knowledgebase Manager Pro). Don’t forget to choose the solution that best matches your top needs, not the software with the higher number of features.
Those of you who don't have much time or need a Knowledge Management Software suggestion from our team might want to investigate these top choices for this year: ServiceNow Knowledge Management, Zendesk, Zendesk.
Support Hero offers four enterprise pricing choices, which you can pay for monthly or annually. The details of these plans are outlined below to help you decide on a package.
Small – $49.00/month or $39.00/month/annual billing
1 Admin
1 Language
Unlimited Articles
Advanced Analytics (7 Days Only)
Basic Customization
Help Center
Knowledgebase
Business Hours Support
Medium – $99.00/month or $79.00/month/annual billing
All Small Features
3 Admins
2 Languages
Unlimited Advanced Analytics
Advanced Customization
Drift Integration
Freshchat Integration
Zendesk Chat Integration
Support Ticket Deflection
Rich Media Support
Large – $199.00/month or $159.00/month/annual billing
Knowledgebase Manager Pro is a full-featured software from Stuffix that lets you robustly manage your help articles. There are two types of enterprise pricing: on-premise and hosted. The starting price points and the packages’ inclusions are listed below to help you choose the one that is most suitable for your organization.
Almost as important as useful features and user support responsiveness are pricing plans provided by Support Hero and Knowledgebase Manager Pro. Even though cost should not be a deciding factor it’s without a doubt a key thing to consider. You should expect a flexible pricing package that can be adjusted to your company size and easily scaled up when your company develops. Be sure that you don’t opt for packages that have additional features that you won’t use and always make an effort to contact with the vendor directly because enterprises can usually benefit from special pricing. You should also give a chance to a free trial or demo of every product to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to spend any money and provides you with a practical overview of what it’s like to work with Support Hero and Knowledgebase Manager Pro.
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