Five9
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IVR
- Wallboard
- Sound Recording
- Auto-Search
- Omnichannel
- Scripter
- Notification Management
- Reporting Analysis
Pricing Info
Pricing Info
Spechy offers custom enterprise pricing. Get in touch with the vendor for a tailored quote.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Spechy is an omnichannel call center platform that provides tools for handling end-to-end call center processes.
Company Email
omni@spechy.com
Contact No.
Company's Address
Spechy
Çobançeşme mah. Kimiz sok, No:16 Kat:3 D:9 Inanoğlu Iş Merkezi Yenibosna, Istanbul
Turkey
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- ACD (automatic call distributor)
- Agent Scripting
- Campaign and list management
- Chat
- Cloud APIs
- CRM integrations
- CTI and screen pop
- Email customer care
- IVR (interactive voice response)
- Local or Toll-Free Number Options
- Mobile customer care
- Multichannel
- More than 100 standard reports
- Power dialer
- Predictive dialer
- Preview dialer
- Progressive dialer
- Quality Monitoring
- Queue callback
- Real-time reporting and dashboards
- Skills-based routing
- Social customer care
- Speech recognition
- TCPA Compliance
- Text-to-speech
- UC Integrations
- Web callback
- Workforce Management
Pricing Info
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Integrations
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
- Five9 Cloud Contact Center CTI for Salesforce
- Five9 On-Demand Call Center Software for NetSuite
- Microsoft Dynamics CRM Online
- Oracle Service Cloud
- SugarCRM
- Zendesk
- Zoho CRM
- Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Company Email
info@five9.com
Contact No.
Company's Address
4000 Executive Parkway, Suite 400
San Ramon, CA 94583
USA
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It may not always be sufficient to simply compare Spechy and Five9 with one another. Even though reliable functionalities, pricing plans and customer experience are all crucial and should be included when making a final decision, you should also pay attention to the recognition and awards merited by every product. Very often a less popular service may turn out to be an excellent choice that was distinguished with SaaS awards such as our Experts’ Choice Award which reveals that regardless of lesser market popularity it’s a worthy rival to the solutions that rule the market.
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